When you submit your bug report, it will be
entered into our database for tracking purposes. It will be associated with the account
name under which you accessed this web. After an initial assessment by our support
department, the resolution of the problem will be assigned to an appropriate engineer.
Periodically we will post notices regarding bugs reported by our customers in the Known Problems section of this page, and tips or workarounds on the FAQ page.
If what you want to tell us is really more of a suggestion or a request for
enhancement, please use our Suggestion Form instead.
Please be as specific as possible when describing the problem.